Patient & Family
Advisory Councils

Massachusetts law has created unique structure for patient and family engagement across its 119 hospitals

2023 PFAC Report Template

As of September 2023, HCFA is no longer collecting PFAC reports. Moving forward, the Betsy Lehman Center for Patient Safety is the new host of PFAC reports.

All final PFAC reports should be submitted to

More information about this change in process can be found here.


Patient and Family Advisory Councils (PFACs). Under state law, all hospitals are required to maintain a PFAC and to release an annual report on the activities, recruitment, and engagement of the PFAC. These annual reports are to be published or made available to the public by October 1st each year. PFACs provide an effective and built-in structure to harness patient and family engagement, as many contribute to operational decision-making as members of hospital committees, engagement in quality improvement projects, and policy and procedural changes.

Our Engagement

Health Care For All has helped hospitals and PFAC volunteers with technical assistance and with the annual reporting process for many years. Each year the organization shares a recommended reporting template with PFACs statewide and collects reports from hospitals that are made available on Health Care For All’s website.

Annual PFAC Reports

Health Care For All collects and shares annual PFAC reports from Massachusetts hospitals each year. Below are the 2022 hospital PFAC reports that have been shared with Health Care For All as of 12/13/2022.

Beth Israel Deaconess Hospital Needham

Beth Israel Deaconess Hospital Plymouth

Beth Israel Deaconess Medical Center

Boston Children’s Hospital

Boston Medical Center

Brigham and Women’s Faulkner Hospital

Cooley Dickinson Hospital

Dana-Farber Cancer Institute

Good Samaritan Medical Center

Health Alliance-Clinton Hospital

Hebrew Rehabilitation Center

Holy Family Hospital

Lawrence General Hospital

Lowell General Hospital

Martha’s Vineyard Hospital

Mass Eye & Ear

Melrose Wakefield Hospital

MetroWest Medical Center

Mount Auburn Hospital

Nashoba Valley Medical Center

Natick Cottage Hospital

New England Sinai Hospital

Newton Wellesley Hospital

Saint Anne’s Hospital

Salem Hospital

Shriners Hospital for Children

Southcoast Health

South Shore Hospital

Spaulding Hospital for Continuing Medical Care – Cambridge

Spaulding Rehabilitation Hospital Boston

Spaulding Rehabilitation Hospital Cape Cod

St. Elizabeth’s Hospital

Tufts Medical Center

Whittier Rehabilitation Hospital Westboro

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