Patient & Family
Advisory Councils

Massachusetts law has created unique structure for patient and family engagement across its 119 hospitals

The PFAC

Patient and Family Advisory Councils (PFACs). Under state law, all hospitals are required to maintain a PFAC and to release an annual report on the activities, recruitment, and engagement of the PFAC. These annual reports are to be published or made available to the public by October 1st each year. PFACs provide an effective and built-in structure to harness patient and family engagement, as many contribute to operational decision-making as members of hospital committees, engagement in quality improvement projects, and policy and procedural changes.

Our Engagement

Health Care For All has helped hospitals and PFAC volunteers with technical assistance and with the annual reporting process for many years. Each year the organization shares a recommended reporting template with PFACs statewide and collects reports from hospitals that are made available on Health Care For All’s website.

Annual PFAC Reports

Health Care For All collects and shares annual PFAC reports from Massachusetts hospitals each year. Below are the 2020 hospital PFAC reports that have been shared with Health Care For All as of 5/27/2021.

AdCare Hospital

Athol Hospital

Baystate Children’s Hospital

Baystate Franklin Medical Center

Baystate Health

Beth Israel Deaconess Hospital Needham

Beth Israel Deaconess Hospital Plymouth

Beth Israel Deaconess Medical Center

Beth Israel Lahey Health

Beverly Hospital and Addison Gilbert Hospital

BMC Adult

Boston Children Hospital

Boston Medical Center

Brigham and Women’s Hospital

Cambridge Health Alliance

Cooley Dickinson Healthcare

Dana-Farber Cancer Institute

Encompass Health Rehab Hospital of Braintree

Encompass Health Rehab Hospital of Western Massachusetts

Fairlawn Rehabilitation Hospital

Franciscan Children’s Hospital

Good Samaritan Medical Center

Harrington Hospital

Hebrew Rehabilitation Center

Heywood Hospital

Holy Family Hospital

Holyoke Medical Center

Martha’s Vineyard Hospital

Mass Eye and Ear

Mass General Hospital

MelroseWakefield Hospital

MetroWest Medical Center

Milford Regional Medical Center

Morton Hospital

Mount Auburn Hospital

Nantucket Cottage Hospital

Nashoba Valley Medical Center

New England Sinai Hospital

North Shore Medical Center

Shriners Hospital for Children

Southcoast Health

Spaulding Hospital for Continuing Medical Care, Cambridge

Spaulding Rehabilitation Hospital Boston

Spaulding Rehabilitation Hospital Cape Cod

Sturdy Memorial Hospital

Tufts Medical Center

UMass Memorial HealthAlliance-Clinton Hospital

UMass Memorial Medical Center

Whittier Rehabilitation Hospital Bradford

Winchester Hospital

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