The Community Engagement Coordinator is a valuable member of the Community Engagement Team and will play a critical role in providing technical assistance and strengthening partnerships with Community Based Organizations (CBOs) and Faith-Based Organizations (FBOs).

Description

THE ORGANIZATION

Health Care For All (HCFA) is a state-based consumer health advocacy organization founded in 1985. HCFA’s mission is to advocate for health justice in Massachusetts by working to promote health equity and ensure coverage and access for all. The organization is recognized as a national leader in its work.

HCFA uses three strategies to conduct its work: direct service, community engagement, and policy and advocacy campaigns. HCFA helps tens of thousands of individuals and families enroll in and renew their health insurance coverage each year and troubleshoot health coverage issues through a unique, multi-lingual consumer assistance HelpLine. HCFA staff are also in the community conducting outreach work, education efforts and supporting individuals to share their stories and play a role in policy change. HCFA uses the insights from HelpLine callers and community residents to shape the organization’s advocacy agenda. HCFA works to expand health care access to everyone in the state and bring down health care costs in Massachusetts through its leadership of and participation in numerous policy advocacy coalitions. These coalitions bring together a wide variety of organizations to work collaboratively to make meaningful health policy changes. By uniting diverse constituencies, HCFA is able to magnify its policy reach on many fronts.

The organization’s achievements include leading Massachusetts health reform efforts, including legislation in 2006 that was the blueprint for the Affordable Care Act. Today, HCFA is leading the campaigns and coalitions necessary to improve health care access and affordability, as well as address the many inequities in our current health care system.

For more information, please visit www.hcfama.org.

LOCATION

HCFA’s office is centrally located in downtown Boston – 70 Franklin Street, 5th Floor. HCFA works in a hybrid office environment where most staff are in the office three days a week and at home for two days.

POSITION SUMMARY

The Community Engagement Coordinator is a valuable member of the Community Engagement Team and will play a critical role in providing technical assistance and strengthening partnerships with Community Based Organizations (CBOs) and Faith-Based Organizations (FBOs). The coordinator will also contribute to other efforts, including smaller but equally important foundation- and government-supported community engagement projects aimed at addressing health care access, consumer education, affordability, and health equity.

As part of the Community Engagement team, it is important that the Coordinator have a visible presence with community partners by conducting site visits, participating in community events, staffing health fairs and other activities that promote HCFA’s mission, HelpLine, Health Justice Council and policy work. This role also provides essential operational support to various Community Engagement projects and initiatives.

SUPERVISION

The Community Engagement Coordinator will report to the Director of Community Engagement.

RESPONSIBILITIES

Technical Assistance & CBO/FBO Relationship Management

• Conduct regular site visits with our CBO partners to meet staff and learn more about their needs as well as the communities they serve.
• Provide technical assistance to CBOs/FBOs. Technical assistance is designed to ensure CBOs are supported in their day-to-day operational and programmatic activities, including assistance with financial and programmatic reporting tools and other organizational challenges consistent with the non-profit sector.
• Coordinate scheduling and conduct cohort meetings with CBOs/FBOs.
• Develop and maintain strong rapport and trust with community organizations and leaders to create/align mutual interest synergies.
• Contribute to the on-going monitoring of financial and programmatic CBO and FBO activities to ensure they meet HCFA and grantors’ reporting requirements.
• Contribute to community assessment projects and to the production of grant-related and internal reports, PowerPoint presentations and other materials as needed.
• Contribute to a wide-range of multicultural and multilingual public health and health care campaigns on a range of topics.

Outreach and Education

• Attend and, when appropriate, table on behalf of HCFA at health fairs, community events and other consumer-focused meetings throughout the Commonwealth as needed.
• Represent HCFA at various coalition and network meetings throughout the Commonwealth.
• Help engage community members in HCFA’s legislative agenda, the Health Justice Council, and the HelpLine.
• Contribute to the Health Justice Council activities as needed.
• Understand, promote, and help community members/organizations navigate a range of resources and benefits available to Massachusetts residents, and more specifically to MassHealth members.

Operations

• Contribute to the creation and production of multi-lingual, culturally appropriate materials for educational, outreach and engagement activities.
• Assist with data collection processes of HCFA’s community engagement team and subgrantee activities. Complete monthly and/or quarterly reports based on the data collected.
• Assist in story collection activities in collaboration with the Health Justice Council, HCFA’s HelpLine, CBOs, and the other members of the community engagement team.
• Support select and special community engagement projects/events and initiatives as needed.
• Perform other duties as assigned.

QUALIFICATIONS

• 2+ years of health care or community outreach and/or organizing experience, working with coalitions and/or political advocacy. Project management experience highly desired.
• Ability to develop relationships and collaborate with diverse organizations and communities, particularly with underserved and immigrant populations.
• Familiarity with public health insurance programs, policy and the health care environment in Massachusetts is a plus, but not required.
• Strong organizational skills and ability to manage multiple priorities with poise and professionalism.
• Excellent interpersonal communications skills during one-on-one, small group and large group interactions.
• Strong written and oral communication skills, including the ability to convey complex information in a clear, culturally competent, and understandable manner.
• Ability to work independently and in a team environment.
• Bilingual ability strongly desired. Target languages: Portuguese, Spanish or Haitian Creole
• Ability and willingness to travel to communities in and around the Boston Metro Area.
• Flexibility to work evenings/weekends to attend community events.
• Commitment to HCFA’s mission including issues related to diversity, equity and inclusion

SALARY RANGE

$50,000 – $55,000 per year

BENEFITS

Retirement Plans

• 401(k) or Roth 401(k) retirement plans with a safe harbor employer contribution of 3% (you get the 3% whether you contribute or not!)
• Your contributions and the employer contributions vest immediately

Medical Insurance

• HMO and PPO Options via Blue Cross Blue Shield
• Dental and Vision Insurance

Paid Time Off

• 15 vacation days (20 vacation days after two years of service) per year
• 3 personal days per year
• 15 sick days per year
• 12 well-being days per year (each team members gets to take one day off per month to completely unplug and recharge)
• 11 paid holidays per year
• That’s a total of 56 days paid days of per year!

Medical and Dependent Flexible Spending Accounts (FSAs)

• FSAs allow you to set aside pre-tax dollars for healthcare and dependent care expenses

Life Insurance and Long-Term Disability Insurance

• Life insurance at 2x your salary with a maximum of $400,000. The benefit is doubled in the event of accidental death.
• Life insurance for spouse and each child ($10,000 for spouse and $5,000 for child)
• Long-term disability benefit that covers 60% of salary after 90 days of disability

Outside Health Insurance Reimbursement

• If you obtain health insurance elsewhere (through a parent, spouse or domestic partner), you are eligible for a reimbursement of up to $13,212.84 per year.

Fitness Reimbursement

• $150 per year

Parental Leave

• Up to 12 weeks of protected leave to bond with your new child

Health Care for All is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status or any other legally protected status. We celebrate diversity and are committed to building an inclusive work environment where all team members are encouraged to be their authentic and whole selves.

We are committed to providing reasonable accommodations for individuals with disabilities in all aspects of employment, including the application process. If you need assistance or an accommodation, please contact Gracie Pajonk at 617-275-2859 or at gpajonk@hcfama.org.

This position is classified as exempt under the Fair Labor Standards Act (FLSA) and is not eligible for overtime pay.